Terms & Conditions
Captain Billy's 4WD Hire runs a modern fleet of vehicles which is updated regularly and serviced to the highest standards.
All inclusive hire charges:
All hire charges include Australian Goods and Services Tax (GST) and daily insurance and 2% Local State Tax. You have unlimited mileage. Freshly laundered linen, all cooking equipment, crockery and cutlery is supplied. There is a charge for a cell phone, child restraint and bike rack. The hirer and other authorised drivers must be 21 years of age or over and produce a valid full drivers licence. Special conditions apply to drivers aged 18 to 20 years. Australia recognises drivers licences issued by your own country, as well as International drivers licenses. If you are a member of an Automobile Association bring your membership card with you and gain additional privileges and information on travel throughout Queensland.
RACQ Statewide: 1800 13 11 11
A 24 hour freecall helpline is there should you require on-road assistance.
Maintenance and Repairs:
You are authorised to effect minor repairs up to $100.00. This will be refunded upon presentation of a GST invoice. If major repairs are needed, protect yourself by getting us to authorise it first. Problems encountered with the vehicle or equipment must be reported to Captain Billy's 4WD Hire as soon as practicable. This gives Captain Billy's 4WD Hire the opportunity to rectify the problem within the rental period. Failure to do so will compromise any claim that may eventuate after the hire is finished. In all cases the responsibility of Captain Billy's 4WD Hire is limited to refunding for the time that the vehicle was actually in repair. No alternative accommodation or food items will be paid for during down time. Malfunction of items such as but not limited to Radio/Cassette/CD players, Stove, Cooler box, Water pump, are not considered mechanical breakdowns and downtime will not be paid for these items. Retrospective claims will not be accepted.
Vehicle Security Deposit:
Bushranger, Bushcamper and Cape York Kamper
Standard comprehensive insurance cover is included in the daily rental rate, a standard vehicle security deposit of AU$5000 applies.
On collection of the vehicle the Customer agrees to pay a Vehicle Security Deposit and authorises the owner to deduct from the Security deposit any amounts due by them to the owner arising out of the Agreement. The vehicle Security Deposit can be reduced and this is determined by which Excess Reduction Options is selected.
We offer the following option to reduce this excess:
Option 1 AU$45 per day (maximum charge of AU$800)
The excess is reduced to AU$2500, which is held as your security deposit. The AU$2500 is taken as an imprint of your credit card when the vehicle collected.
Option 2 AU$35 per day (maximum charge of AU$1400)
The excess is reduced to AU$1500, an imprint of your credit card is held to cover any charges liable under the contract.
*An additional excess of AU$1200 shall apply to single vehicle damage incidents or where details of a third party vehicle are not supplied and no police report is obtained.
With All Vehicles Full Cost of Liability Applies if:
- Any water related damage, which includes but is not limited to:
- Any vehicle submersion
- Contact with salt water
- Creek or river crossing
- Driving through low plain flooded areas
- Beach driving.
If the terms of the Rental Agreement are breached the hirer will be responsible for the total cost of any damage. This will also include any damage caused by willful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle) and driving under the influence of alcohol or drugs.
Exclusions to the excess reduction:
- Personal belongings: We recommend the hirer does not leave valuables in the vehicle and that they take out personal insurance.
- The incorrect use of fuel (fuel being diesel or petrol). The hirer will be responsible for any associated cost.
- The cost to retrieve or recover a vehicle which has become bogged
- The cost to replace keys, which have become lost, or retrieval of keys, which have been locked in a vehicle.
- Overhead and underbody damage to the vehicle.
- Any damage arising from misjudgment of dimensions
- Driving on restricted roads.
- Any costs associated with breakdown or accident on unsealed roads.
- Damage to mechanical parts or the interior of the vehicle due to misuse or negligence.
Minimum is 7 days. Collect from 8 am onwards on your first day of hire and return no later than 5 pm on the last day. Late pickups are available on request. An after hours fee will apply. Days of hire are calculated on the number of actual calendar days you have the Captain Billy's 4WD Hire. Vehicles are restricted to Queensland. One way hires, pick/drop Cairns or Bamaga accrue a one way fee of $1,150.00.
Accidents and Breakdowns:
The liability of Captain Billy's 4WD Hire extends to either replacing your vehicle with a similar one, or refunding your hire charge for any days you lose the total use of the vehicle.
Pets or livestock are not permitted in any Captain Billy's 4WD Hire.
What you need to know - your conditions of hire.
Read this carefully. Prices may be subject to change due to factors beyond the control of Captain Billy's 4WD Hire. Any changes in price affecting a client between the time of booking and payment received will be advised immediately. The company takes no responsibility for any detention, delay, loss, damage or injury that a hirer might experience no matter how it is caused or by whom. The companys rental agreement is the sole contract for hiring the vehicle, between the company and the hirer and passenger(s). No refunds are payable on accommodation, Captain Billy's 4WD Hire not being available, where a hirer or passenger amends, cancels or seeks to vary agreements after departure. These conditions cannot be varied or altered or waived by any employee, agent or representative of the company or by anyone providing services or facilities. The company cannot be bound by any representative or statement unless it is confirmed in writing by the companys directors or management. Your travel agent will forward deposits and other payments to us on your behalf, but your travel agent is not our agent for the purpose of the receipt of monies. The company reserves the right to provide a comparably high standard vehicle where a booked vehicle becomes unavailable through servicing or reasons beyond their control. Disclaimer: all illustrations and text are representations only and slight variations may occur from time to time. Driving your Campervan in Australia. The speed limit on the open road is 100 kph (60 mph). In built-up areas the limit is 50 kph (30 mph).
If you are fined or penalised for breaching any traffic laws, you are liable for the fine and/or associated administration costs.
Once a booking has been confirmed and a deposit paid the booking is considered live and is subject to the cancellation policy. The AU$500 deposit is forfeited if bookings are cancelled 29 days and over of departure.
- 29 days and over Deposit retained
- 20 - 29 days - 20% (or deposit, whichever is agreed)
- 10 - 19 days - 40% of total reservation cost
- 1 - 9 days - 75% of total reservation cost
- No Show -100% of total reservation cost.
- No refunds for cancellations made after the travel or travel date has commenced. Major Credit Cards accepted: Mastercard and Visa.
Deposit and payments
When you receive your confirmation a deposit of AU$500 is required to secure the booking. The balance of monies owing to Captain Billy's 4WD Hire is required 28 days before hire commences. Cancellation fees apply.
All vehicles are supplied with a full tank of fuel at the start of hire, and must be returned with a full tank at the end of your hire. Any costs or damage arising from incorrect or contaminated fuel being added to the fuel tank shall be at the hirers expense.
Travel Information Pack
Included in every campervan is a Travel Information Pack - this includes details on camping grounds, maps, Austraila traffic rules, sightseeing brochures and general information.
Captain Billy's 4WD Hire Locations
Vehicle Collection & Return:
Pick up/drop off is Cairns.
Phone Reservations: +61 3 6248 5288
Fax Reservation: +61 7 4051 4872
Postal Address: 80 Scott Street, Bungalow QLD 4870, Australia